Privacy built for real customer data.

What We Collect

• •Contact details you submit, such as name, work email, company name, website URL, and messages.
• •Website URLs, public website content, documents, and files you provide so we can build your AI chatbot prototype or production assistant.
• •Operational data such as IP address, browser user agent, timestamps, preview access logs, payment status, and basic product usage events.
• •Payment information is processed by Stripe. We do not store full card numbers on our servers.

How We Use Data

• •To create and operate your hosted AI chatbot prototype and production chatbot.
• •To crawl public pages, process uploaded documents, generate private knowledge indexes, and answer user questions from your content.
• •To send prototype status updates, dashboard links, payment confirmations, support replies, and operational notices.
• •To improve reliability, security, abuse prevention, and product onboarding.

AI Training

• •Your customer content is not sold, shared, or used to train public AI models by Utmost AI.
• •Your content is used to build and operate your private chatbot experience.
• •We use enterprise cloud services with business-grade privacy terms to process and store customer content.

Storage and Retention

• •Prototype and production data may be stored in managed databases, private file storage, private knowledge indexes, and related enterprise cloud services.
• •Free prototype data may be retained during the prototype period and for a reasonable operational period afterward unless you request deletion.
• •Production customer data is retained while your account is active or as required for legal, security, billing, or operational purposes.
• •You may request deletion or export of your data by contacting us.

Your Choices

You may request access, correction, export, or deletion of your personal information or customer content by contacting us. Some records may need to be retained for billing, security, legal, or fraud-prevention purposes.